Pay


  • Ordering from the Netherlands? Then you can choose between iDEAL, credit card, PayPal, or paying later with Klarna. Ordering from Belgium? Then in addition to the options available to customers in the Netherlands, you can also choose Bancontact or Belfius. 

  • .
    Yes, we offer the option to order with Klarna. You fill in your name, address, city, email address and other details that you always have at hand and you pay whenever it suits you during the 30-day payment period.

  • Because we provide you with immediate access to your online theory, the training must be paid for online immediately. We cannot grant access to the online theory any earlier.

     

Ordering and delivery

  • Netherlands: €6.95, free from €149, excluding VAT

    For other countries, see shipping costs


  • Ordered before 11:45 p.m.? It will be shipped the same day on business days. Within the Netherlands, delivery usually takes one business day.

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  • Do you have a pre-order in your order? Then your order will be shipped as soon as the pre-order is available. This means that it often takes a few days longer than usual. We only put a product on pre-order when we are sure that it is on its way to us.


  • When we ship your order, you will receive a Track & Trace code by email, which you can use to follow the order via the link in the email.


  • This is not the intention. We ask you to contact us. (info@wimperenbrow-benodigdheden.nl)

  • As long as you have not yet received an email stating that your order has been processed or shipped, there may still be an opportunity to change or cancel your order. In that case, please contact us as soon as possible via info@wimperenbrow-benodigdheden.nl.

    Has your order already been processed or shipped? Then unfortunately we can no longer change or cancel it.

  • Invoices are always sent automatically immediately after completing the order. If it does not arrive in your mailbox, it may have gone to your spam folder. 

    It is also possible that the email address was entered incorrectly when placing the order, and therefore it did not arrive. You can contact us at info@wimperenbrow-benodigdheden.nl with your details, and we can resend it via email.

  • Yes, that is possible. Our professional products are intended for trained lash & brow professionals. We therefore assume that you have the necessary basic knowledge and a relevant diploma. This training does not need to have been completed with us.

    Are you switching to InLei®? Then we do recommend attending a masterclass at an official InLei® training location. In practice, we regularly see that when switching, products are not always used entirely according to the InLei® protocol. This can result in different outcomes than expected.

    During a masterclass, you will learn everything about the products, their correct application, and the official working method. This way, you can get the most out of InLei® and offer your clients the results for which the brand was developed.

    A training course is therefore not mandatory for ordering, but is highly recommended when switching to InLei®.

    You can find all official training locations at inlei.nl. For Lash Art Pro training courses, visit lashartpro.com.

Training courses

  • You can find InLei® training locations at www.inlei.nl

    You can find Lash Art Pro training locations at www.lashartpro.com


  • On www.inlei.nl and www.lashartpro.com you will find all training locations with an indication of which languages the training is given in.



    • Contact us via info@wimperenbrow-benodigdheden.nl
    • Then we will discuss whether the training you want to take is the right one 
    • Once everything is clear and all questions have been answered, we will schedule a date together.
    • Then you make it official by booking on the website.
    • You will then get access to the online theory, which must be completed before the day of the training.
    • And then we will see you (and your model) on the agreed day to complete the practical part.
    • At the end of this day, you will receive an official certificate and, if included with the training, a starter kit.

  • Because we provide you with immediate access to your online theory, the training must be paid for online immediately. We cannot grant access to the online theory any earlier.

     

Product shelf life

  • The Fixing gel and Lamica gel last 2 months after opening

    • Step 1: The Brow lift lasts 3 months after opening
    • Step 2: The Brow lock lasts 3 months after opening
    • Step 3: The Brow Bomber lasts 3 months after opening

    The Misterfix lasts 12 months after opening

  • The Lash Art Pro eyelash extension adhesive lasts 6–8 weeks after opening. If the adhesive changes in consistency, you’ll know it is no longer suitable for use.

    The IRONLOCK UV adhesive lasts 3 months after opening. 

     

Return

  • If you wish to return an order, the following conditions apply: prior to returning the order, you must request permission from the customer service department of Wimper en Brow benodigdheden by sending an email to info@wimperenbrow-benodigdheden.nl. Please state the reason for the return, your name, and your order number. Please wait for our approval.

    Once approved, we will send you the return shipping label. At your discretion, the cost of this label will be deducted from the amount refunded.


  • Yes, for hygiene and safety reasons, eyelash extension adhesives, tweezers and unsealed liquids cannot be returned. 

  • You can find the return policy here; return policy

Product information

  • We have the following InLei® eyelash curlers

    • The ONLY and ONE boxes; (Only is a box with a mix of sizes and the One is a box with 1 size, but both contain the same type of eyelash curler) These are the eyelash curlers that provide an upward curl. So a really visible curl. 
    • The ONLY1 and ONE1 boxes; (Only1 is a box with a mix of sizes and the One1 is a box with 1 size, but both contain the same type of eyelash curler) These eyelash curlers provide an upward curl that reaches slightly further forward. So slightly softer than the ones mentioned above. This makes these eyelash curlers perfect for deep-set eyes or hooded eyelids. 
    • TOTAL10; The total 10 contains the Only and Only1 in 1 box. Then you have all sizes of both types in 1 convenient box.
    • The Forma and FormaUp; These are universal eyelash curlers and in this box there are 2 of each type. Because they are universal, they are suitable for all lengths. The way the lotion is applied determines how the curl will look here. So these eyelash curlers require some experience to create the right curl. 



  • Yes, you can find this with the products in the InLei® Lashfiller and Browbomber lines in a PDF file, which you can download.

Contraindications

  • The following contraindications apply to UV glue

     

    Do not use in cases of:

    • Sun damage, skin cancer
    • Open wounds, abrasions
    • Keloids or unhealed scars
    • Herpes, psoriasis
    • Infectious or inflammatory skin conditions
    • Fungal infections
    • Neurodermatitis
    • Medical contraindications:
    • Epilepsy
    • Polymorphous light eruption
    • Photosensitivity
    • Radiation or chemotherapy
    • Haemophilia


    Medication:
    Neuroleptics, systemic dermatological medication, anti-epileptics
    Pregnancy/breastfeeding: consult a doctor first; avoid if in doubt.

    Many are the same as normal glues, but there are also some additions that are specific to UV glue, so always check this carefully.