FAQ about glue 

• Which glue is best for me?

That depends on several factors, such as experience, speed, humidity, and temperature. 

• Does the glue contain latex / formaldehyde?

All our eyelash extension glues are vegan, cruelty-free, and free from latex and formaldehyde.

• I need a low-fume glue; which one is best?

Fast-drying glues can produce stronger fumes than slower-drying glues. Among our glues, ICONIC has the lowest fumes, but generally, they all produce minimal fumes.

• Do you have a glue for sensitive eyes?

No, the main ingredient is cyanoacrylate, which is found in all glues. A slow-drying glue often contains less cyanoacrylate, but it still contains some, so someone who is truly allergic will still react to a glue for sensitive eyes.

• Which glue offers the best retention?

For experienced eyelash technicians, glues with a higher percentage of cyanoacrylate can offer better retention. The faster the glue dries, the higher the percentage. For good retention, the pre-treatment must be carried out correctly, and the glue must be stored properly. Factors such as experience level, the speed of the treatment, humidity, and the room temperature can affect retention. Good aftercare is also crucial for retention.

•  My fans are closing; is my glue too slow for me?

Assess the necessary conditions for your glue. Alternatively, you can try a faster-drying glue.

• The glue is not drying; why?

Your salon conditions may affect the polymerization of the glue. You can try increasing the humidity in the room to speed up glue polymerization. 

• The glue remains transparent; is that normal?

This means that your glue has not been shaken properly. With our Expert from the Lash Art Pro collection, you do not need to shake it, but with other brands and glues, you do. Every glue must be shaken for at least 1 minute before use to mix all the ingredients. Make sure to shake the glue again before each use.

•  The glue is becoming viscous; why?

Make sure that the glue has not expired and that it has been stored correctly in a cool, dark place, away from moisture and direct sunlight. Ensure that no glue residue has been pushed back into the glue bottle from the nozzle, as this can ruin the rest of the glue. Wiping the nozzle with a (wet or lint-free) cloth can make the glue in the bottle viscous. Not closing the cap properly immediately after dispensing a drop of glue can also make the glue viscous. Glue that has been open for more than 8 weeks becomes viscous.

• How can I clean my glue nozzle?

With our glue wipes (they must be lint-free), you can wipe the glue from the nozzle after each use. Store the bottle upright and carefully squeeze out any remaining glue from the nozzle if necessary.

• My glue nozzle is blocked; what should I do?

Use a glue pin, which is included with our glues, to clear the blockage.

•  How do I store opened glue?

The Thermopack or the airtight container will protect your glue from moisture. Storing it in a cool place away from direct sunlight is also recommended.

• Can I store the glue in the refrigerator?

Never store opened glue in the refrigerator. Glue does not tolerate temperature fluctuations: store it in a cool, dry place away from direct sunlight, but not in the refrigerator, where the humidity is high.

• I am brushing out a lot of lashes from a freshly applied set?

Check your pre-treatment procedure and the room conditions required for your glue. If you have recently switched from a viscous glue to a watery glue, make sure that you pick up a sufficient amount of glue on the extension during pick-up, as watery glue dries faster. You can also switch to a slower-drying glue if this glue is too fast for you.

• Can I apply lashes to a pregnant client? 

Yes, you can apply lashes to someone who is pregnant, but retention may vary due to hormonal fluctuations. The client is also more likely to have an allergic reaction.

• My client had an allergic reaction; can I redo her lashes?

No, because once she has developed an allergic reaction, she will continue to have it in the future.

• My client's eyes sting immediately after the treatment; what should I do?

Use a fan or Superbonder at the end of the treatment to reduce the fumes. The Superbonder helps polymerize the glue and reduce irritation from the fumes. The Superbonder dries the glue from the inside out and makes it more flexible. The benefit of this is that retention will be better, and the fumes will disappear quickly!